Terms of Service

VyuhXTI Threat Intelligence Platform

Operated by Vyuhnet Management Solution - FZCO

Effective Date: October 1, 2026 Version: 2.0

Change log: v2.0 (2026-10-01) — governing law clarified (UAE/Dubai, DIAC arbitration); Microsoft Marketplace purchase terms, order of precedence, UAE and GCC data-protection references, AI-training restriction, API and feed access terms, and AI-assisted output disclaimer added; service description, data sources, security, and account-security provisions updated to reflect the platform as of 2026. v1.0 (2025-12-30) — initial issue.

1. ACCEPTANCE OF TERMS

By accessing, registering for, downloading, installing, or otherwise using the VyuhXTI Threat Intelligence Platform (the "Service"), provided and operated by Vyuhnet Management Solution - FZCO ("Vyuhnet," "we," or "us"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and our End User License Agreement ("EULA"), each of which is incorporated herein by reference.

If you access or use the Service on behalf of a company, government entity, partnership, or any other legal entity, you represent and warrant that you possess the full legal authority to bind such entity to these Terms. In such circumstances, references to "you" and "your" shall mean both the individual accessing the Service and the legal entity on whose behalf the Service is accessed. You further agree that both you and such entity shall be jointly and severally responsible for compliance with these Terms.

Your continued access to or use of the Service constitutes ongoing acceptance of these Terms, including any modifications made from time to time. Vyuhnet reserves the right, at its sole discretion, to amend or update these Terms at any time. Such amendments shall become effective upon publication on the Service or upon written notice, whichever occurs first. Continued use of the Service following such publication or notice constitutes your acceptance of the revised Terms.

2. DESCRIPTION OF SERVICE

2.1 Platform Overview

VyuhXTI is a cyber threat intelligence platform that provides:

Vulnerability tracking and analysis (CVE monitoring)
Known Exploited Vulnerabilities (KEV) monitoring
Threat actor profiling and attribution analysis
Indicators of Compromise (IOC) tracking and machine-readable threat feed downloads
Relevance-based scoring for organizational risk assessment
Zero-day and pre-disclosure (pre-CVE) threat intelligence
Escalation forecasting and vulnerability watchlists
Per-organization threat profiles and email alert notifications
AI-assisted threat analysis and reporting, including reports, briefings, and the virtual analyst assistant
Coordinated threat reports and advisories
A documented REST API with scoped API keys, and integration with third-party security tools, including SIEM platforms

2.2 Service Availability

Vyuhnet will use commercially reasonable efforts to maintain the availability and operational performance of the Service and targets a service availability level of 99.5% uptime during each calendar month. However, the User acknowledges and agrees that the Service availability target is an objective service commitment and in some exceptional cases, service may be temporarily suspended, restricted, delayed, or unavailable due to circumstances including, but not limited to:

Scheduled maintenance, upgrades, enhancements, or system improvements, with advance notice provided where reasonably practicable;
Emergency maintenance, security patches, vulnerability remediation, threat response activities, or actions required to protect the integrity, confidentiality, or security of the Service;
Failures, disruptions, or delays caused by third-party hosting providers, cloud infrastructure providers, telecommunications providers, internet service providers, software dependencies, data providers, or other third-party services;
Cybersecurity incidents, attempted attacks, distributed denial-of-service (DDoS) attacks, malware, unauthorized access attempts, or other security-related events; and
Any circumstances beyond Vyuhnet's reasonable control, including acts of government authorities, regulatory restrictions, natural disasters, acts of war, terrorism, civil disturbances, labor disputes, power failures, or network failures.

Vyuhnet shall not be liable for any loss, damage, business interruption, loss of revenue, loss of data, loss of opportunity, or any indirect, consequential, special, or punitive damages arising from or relating to any unavailability, interruption, delay, suspension, or degradation of the Service.

The User acknowledges that threat intelligence services involve the collection, analysis, and interpretation of information from multiple sources, and Vyuhnet does not warrant that the Service will identify every threat, prevent all cybersecurity incidents, or provide complete, accurate, or error-free threat intelligence at all times.

Except as expressly agreed under a separate written Service Level Agreement ("SLA"), the availability target stated herein does not create any service credits, refunds, termination rights, or other remedies for any failure to achieve such availability level.

2.3 Service Modifications

Vyuhnet reserves the right, at its sole discretion, to modify, enhance, update, replace, restrict, suspend, or discontinue any part of the Service, including features, functionalities, integrations, threat intelligence sources, analytical capabilities, or technical infrastructure, at any time.

Such modifications may be made for reasons including, but not limited to:

Improving the performance, security, reliability, or functionality of the Service;
Addressing vulnerabilities, cybersecurity risks, threats, or operational concerns;
Complying with applicable laws, regulations, industry standards, contractual obligations, or requests from regulatory authorities;
Updating, replacing, or discontinuing third-party data sources, technologies, integrations, or infrastructure; and
Adapting the Service to evolving cybersecurity threats and intelligence requirements.

Where reasonably practicable, Vyuhnet will provide advance notice of material changes that significantly affect the functionality of the Service. However, no prior notice shall be required where immediate action is necessary to protect the security, integrity, availability, or confidentiality of the Service, its users, or third-party systems.

Vyuhnet shall not be liable for any modification, suspension, limitation, or discontinuation of any feature or functionality of the Service, provided that such action is taken in accordance with these Terms.

3. USER ACCOUNTS

3.1 Account Registration

To access and use the Service, you must create and maintain an account by providing accurate, complete, and current registration information. You agree that:

All information provided during registration and throughout your use of the Service is accurate, truthful, and complete;
You will promptly update your account information to ensure it remains accurate and current;
You are responsible for ensuring that your account registration complies with all applicable laws, regulations, and organizational policies;
You will not create an account using false information, impersonate another individual or entity, or misrepresent your affiliation with any organization; and
You must be at least eighteen (18) years old or have reached the applicable age of majority in your jurisdiction to access or use the Service.

Vyuhnet reserves the right to verify account information, refuse registration, restrict access, or suspend accounts where it reasonably believes that registration information is inaccurate, misleading, fraudulent, or inconsistent with these Terms.

3.2 Account Security

You are solely responsible for maintaining the security, confidentiality, and proper use of your account and credentials. You agree that:

You are responsible for all activities performed through your account, whether authorized by you or not, unless such activity directly results from Vyuhnet's proven negligence or security failure;
You must maintain the confidentiality of your usernames, passwords, API keys, feed tokens, authentication tokens, and other access credentials;
You must implement appropriate security measures, including strong and unique passwords. The Service enforces multi-factor authentication ("MFA"), including two-factor authentication at login; you must complete and maintain such authentication as required by the Service;
You must promptly rotate or request revocation of any API key or feed token that is compromised, and are responsible for all use occurring under your keys and tokens until revocation;
You must immediately notify Vyuhnet upon becoming aware of any unauthorized access, suspected compromise, misuse, or security incident involving your account; and
You must not share account credentials, permit unauthorized persons to access the Service, or attempt to bypass access controls, authentication mechanisms, or security restrictions.

You acknowledge that Vyuhnet is not responsible for any loss, damage, unauthorized disclosure, or security incident arising from your failure to protect your account credentials or comply with your security obligations under these Terms.

Vyuhnet reserves the right to suspend or restrict access to any account where it reasonably suspects unauthorized use, security risks, violation of these Terms, or activity that may compromise the Service, other users, or third-party systems.

3.3 Account Types

The Service may provide different account types with varying features, access rights, permissions, usage limits, and administrative capabilities. Available account types may include:

Individual Account: Designed for a single authorized user with access limited to personal use of the Service.
Team Account: Designed for multiple users within a group or department, including role-based access controls and user management functionality.
Organization Account: Designed for enterprise customers requiring centralized administration, enhanced controls, user governance, reporting capabilities, and organizational-level management, including per-organization threat profiles.
Managed Security Service Provider (MSSP) Account: Designed for authorized managed service providers requiring multi-tenant functionality to manage separate customer environments. MSSP users remain responsible for ensuring that each managed tenant complies with these Terms and that customer data is handled securely and appropriately.

The Service may also be provided as a dedicated, single-tenant environment for a customer (a "Customer Instance") hosted on infrastructure operated by Vyuhnet. Use of a Customer Instance remains subject to these Terms.

Vyuhnet reserves the right to define, modify, introduce, limit, or discontinue account types, features, permissions, and access levels at its discretion. Any such changes shall be governed by Section 2.3 (Service Modifications).

4. ACCEPTABLE USE POLICY

4.1 Permitted Uses

Subject to these Terms, you may use the Service solely for legitimate business and cybersecurity purposes, including:

Monitoring vulnerabilities affecting your organization;
Assessing the relevance of threat actors and cyber threats to your security posture;
Generating threat intelligence reports for internal business use;
Integrating threat intelligence with your authorized security tools and platforms; and
Supporting compliance, governance, audit, and risk management activities.

4.2 Prohibited Uses

You shall not use, or permit any third party to use, the Service for any unlawful, unauthorized, or prohibited purpose, including:

(a) Malicious Activities

Conducting or facilitating cyberattacks or unauthorized access attempts;
Developing, distributing, or supporting malware, exploit kits, ransomware, or other malicious software;
Planning, coordinating, or executing denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks; and
Engaging in hacking, unauthorized intrusion, or any activity intended to compromise the confidentiality, integrity, or availability of systems or data.

(b) Illegal Activities

Violating any applicable law, regulation, or governmental order;
Infringing the intellectual property or proprietary rights of any person or entity;
Engaging in fraud, deception, identity misrepresentation, or other unlawful conduct; and
Facilitating or assisting any criminal or illegal activity.

(c) Abuse of the Service

Attempting to bypass, disable, or circumvent security features, authentication mechanisms, or access controls;
Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code, underlying algorithms, or architecture of the Service, except to the extent expressly permitted by applicable law;
Interfering with, disrupting, degrading, or impairing the operation or security of the Service or its supporting infrastructure;
Using automated means to access the Service in a manner that exceeds reasonable usage limits or other than through approved APIs, or attempting to circumvent API rate limits; and
Sharing, transferring, or allowing unauthorized persons to use your account credentials.

(d) Data Misuse

Reselling, redistributing, sublicensing, or commercializing raw threat intelligence data as a standalone product or service;
Misrepresenting the source, authenticity, completeness, or accuracy of information obtained through the Service;
Using the Service to obtain competitive intelligence regarding Vyuhnet, its products, personnel, customers, or business operations; and
Harvesting, scraping, collecting, or extracting user information or other data from the Service except as expressly permitted.

4.3 Enforcement

We may investigate any suspected violation of this Acceptable Use Policy and, where appropriate, take any action we deem necessary to protect the Service, our users, or third parties, including:

Issuing warnings;
Suspending or restricting access to the Service;
Terminating accounts or subscriptions;
Removing or disabling access to content or data associated with the violation;
Reporting unlawful activities to relevant authorities and cooperating with law enforcement agencies; and
Pursuing any other legal or equitable remedies available under applicable law.

4.4 Reporting Misuse

If you become aware of any unauthorized use of the Service or any suspected violation of this Acceptable Use Policy, you must promptly notify Vyuhnet using the contact details provided in these Terms. Failure to report known misuse may be considered a violation of these Terms.

4.5 API and Feed Access

Where your subscription plan includes it, Vyuhnet may provide you with API keys and feed tokens to access the Service's documented REST API and to download machine-readable threat intelligence feeds.

The following terms apply to such access:

API keys and feed tokens are issued to, and remain associated with, your account or organization, are scoped to the permissions granted at issuance, and may be rotated or revoked by Vyuhnet for security reasons, suspected compromise, or violation of these Terms;
All use occurring under your API keys and feed tokens is attributable to you, and you are responsible for such use;
You must keep keys and tokens confidential, must not share them outside your organization, and must promptly request revocation of any credential you believe is compromised;
You must comply with applicable rate limits and must not attempt to circumvent or evade them;
Feeds and API responses may be used within your organization and integrated into your own security tools and platforms (for example, SIEM installations) as part of your permitted use under Section 4.1, but remain subject to the restrictions in Section 4.2(d) (Data Misuse), including the prohibition on reselling or redistributing raw threat intelligence data as a standalone product or service; and
Vyuhnet may modify, deprecate, or discontinue API endpoints, feed formats, or rate limits in accordance with Section 2.3 (Service Modifications), providing reasonable advance notice of material changes where practicable.

5. THREAT INTELLIGENCE DATA

5.1 Data Sources

The Service aggregates threat intelligence from multiple sources:

Source	License	Description
NIST NVD	Public Domain	CVE vulnerability data
CISA KEV	Public Domain	Known exploited vulnerabilities
CISA ICS-CERT Advisories	Public Domain	Industrial control system advisories
MITRE ATT&CK (incl. ATT&CK for ICS)	Apache 2.0	Threat actor TTPs
AlienVault OTX	Apache 2.0	Threat pulses and IOCs
MISP Threat Intelligence	Data: CC0 (software: AGPL-3.0)	Community IOCs, galaxies, malware families
GitHub Security Advisories	CC-BY-4.0	Open-source supply chain advisories
Vendor security blogs and research	Publicly available	Vendor and researcher publications

Attribution requirements for these sources are described in our Data Sources documentation.

5.2 Data Accuracy

While Vyuhnet endeavours to provide accurate, timely, and reliable threat intelligence, you acknowledge and agree that:

Threat intelligence, vulnerability information, and related data may contain inaccuracies, omissions, or incomplete information.
The Service and all associated data are provided on an "as is" and "as available" basis without any warranty or guarantee of accuracy, completeness, reliability, or fitness for a particular purpose.
Information obtained from third-party sources is subject to the availability, accuracy, and continued operation of those sources, which may change, be delayed, or become unavailable without notice.
The cybersecurity threat landscape evolves rapidly, and newly discovered threats, vulnerabilities, indicators of compromise (IOCs), or threat actor activities may not be reflected in the Service immediately.
Threat intelligence should be used as one input into your security decision-making process and should not be relied upon as the sole basis for operational, legal, regulatory, or business decisions.
You are solely responsible for independently validating critical information before taking action based on the Service.

This Section does not limit any rights that cannot be excluded under applicable law.

5.3 Data Currency

You acknowledge and agree that threat intelligence is dynamic and continuously evolving. Accordingly:

Threat intelligence is updated on a commercially reasonable basis but is not guaranteed to be complete, current, or real-time.
Newly discovered vulnerabilities, exploits, indicators of compromise (IOCs), or threat actor activities may emerge between updates and may not be immediately reflected in the Service.
Historical threat intelligence and incident information may not accurately represent current threats, vulnerabilities, or attacker capabilities.
Threat actor attribution, risk assessments, and confidence levels are based on available information at the time of analysis and may change as new evidence becomes available.
Risk scores, severity ratings, and other analytical assessments are intended to assist security decision-making and should not be interpreted as guarantees or definitive statements of fact.
Vyuhnet may revise, update, reclassify, or withdraw previously published intelligence as additional information becomes available.

Nothing in this Section shall be construed as a commitment that the Service will detect, identify, or report every cybersecurity threat, vulnerability, or security incident.

5.4 User Responsibility

You acknowledge and agree that you are solely responsible for the security of your systems, networks, data, and business operations. In particular, you are responsible for:

Independently evaluating and verifying any threat intelligence, vulnerability information, or recommendations before making critical security, operational, legal, regulatory, or business decisions.
Implementing, operating, and maintaining appropriate administrative, technical, and physical security controls, policies, and procedures appropriate to your organization's risk profile.
Maintaining a comprehensive cybersecurity, incident response, vulnerability management, and business continuity program consistent with applicable laws, regulations, and industry best practices.
Ensuring that qualified personnel review and interpret the information provided through the Service before taking action.
Monitoring your own environment and promptly responding to security events, vulnerabilities, and incidents affecting your organization.
Not relying solely on the Service to prevent, detect, investigate, or respond to cybersecurity threats, incidents, or vulnerabilities.

The Service is intended to supplement, and not replace, your organization's security personnel, monitoring tools, security operations, incident response capabilities, or professional judgment. You remain solely responsible for all security decisions and actions taken or not taken based on information provided through the Service.

5.5 Threat Actor Attribution Disclaimer

Threat actor attribution information made available through the Service, including references to threat actor identities, aliases, country associations, nation-state affiliations, industry sectors, campaigns, or group classifications, is provided solely for cybersecurity analysis and defensive purposes.

You acknowledge and agree that such information:

Is derived from publicly available and commercially available threat intelligence sources, including but not limited to the MITRE ATT&CK® Framework, CISA advisories, MISP community intelligence, vendor research, open-source intelligence (OSINT), and other reputable industry publications.
Represents analytical assessments based on available technical indicators, observed tactics, techniques and procedures (TTPs), infrastructure analysis, malware characteristics, and other intelligence data, and does not constitute a definitive legal, governmental, or factual determination of responsibility.
May include confidence ratings or attribution confidence levels that reflect the assessed reliability of the available evidence and are inherently subject to uncertainty.
May be revised, reclassified, supplemented, or withdrawn as additional intelligence, forensic evidence, or independent research becomes available.
Does not represent an accusation, allegation, legal finding, political statement, or official position of Vyuhnet Management Solution - FZCO regarding the responsibility of any individual, organization, government, or nation-state.
Is provided solely to assist customers in defensive cybersecurity operations, threat analysis, risk assessment, security monitoring, and incident response.

Attribution data is aggregated from authoritative sources including the MITRE ATT&CK Framework (maintained by The MITRE Corporation, a federally funded research organization), U.S. Cybersecurity and Infrastructure Security Agency (CISA) joint advisories, MISP (Malware Information Sharing Platform) community intelligence, AlienVault Open Threat Exchange (OTX) community intelligence, and published academic and industry threat research.

Users acknowledge that threat actor attribution in cybersecurity is inherently probabilistic and that Vyuhnet does not independently verify or endorse specific nation-state attributions beyond what is reported by these authoritative sources.

5.6 AI-Assisted Outputs

Certain analytics, reports, summaries, briefings, chat responses, and other content provided through the Service are generated with the assistance of artificial intelligence and machine-learning systems.

You acknowledge and agree that:

AI-assisted outputs are generated from the threat data and sources described in this Section 5 and may contain inaccuracies, omissions, or outdated information;
AI-assisted outputs do not constitute professional advice and must be reviewed by qualified personnel before being relied upon for operational, legal, regulatory, or business decisions; and
Section 5.2 (Data Accuracy) and Section 9 (Disclaimer of Warranties) apply in full to AI-assisted outputs.

6. INTELLECTUAL PROPERTY

6.1 Vyuhnet Ownership

The Service, including without limitation its software, platform architecture, user interface, design, features, functionality, documentation, methodologies, algorithms, analytics, threat intelligence models, reports, databases, and all related materials (collectively, the "Service Materials") are and shall remain the exclusive property of Vyuhnet Management Solution - FZCO and are protected by applicable intellectual property, copyright, trademark, trade secret, and other laws.

Except for the limited rights expressly granted under these Terms, no ownership rights, title, or interest in the Service Materials are transferred or assigned to you. Subject to your compliance with these Terms, Vyuhnet grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service solely for your internal business and cybersecurity purposes.

6.2 Restrictions on Use

You shall not, and shall not permit any third party to:

Copy, reproduce, modify, adapt, translate, or create derivative works based on the Service or Service Materials;
Reverse engineer, decompile, disassemble, or attempt to discover the source code, underlying technology, algorithms, or architecture of the Service, except where expressly permitted by applicable law;
Remove, alter, or obscure any proprietary notices, copyright notices, trademarks, or other intellectual property notices contained within the Service; and
Use the Service to develop a competing product, service, or threat intelligence offering.

6.3 Trademarks

"VyuhXTI," the VyuhXTI logo, "Vyuhnet," the Vyuhnet logo, Vyuhnet Management Solution - FZCO, and all related names, logos, designs, and marks (collectively, the "Marks") are trademarks or registered trademarks of Vyuhnet Management Solution - FZCO or its affiliates.

You may not use, reproduce, modify, distribute, or display any Marks without Vyuhnet's prior written authorization, except for permitted references to the Service in accordance with these Terms.

All third-party trademarks, logos, and brand names displayed through the Service remain the property of their respective owners.

6.4 Third-Party Content and Intelligence Sources

The Service may include or incorporate information, data, intelligence feeds, research materials, software components, or other content provided by third parties ("Third-Party Content").

Such Third-Party Content:

Remains the property of its respective owners and licensors;
May be subject to additional license terms, restrictions, or usage conditions imposed by those third parties; and
Is provided through the Service subject to the rights granted to Vyuhnet by such third parties.

Vyuhnet does not claim ownership of Third-Party Content and provides such content solely as part of the Service functionality.

6.5 Customer Data

You retain all ownership rights, title, and interest in any data, information, files, configurations, profiles, or other content that you submit, upload, or provide to the Service ("Customer Data").

By submitting Customer Data, you grant Vyuhnet a limited, worldwide, non-exclusive license to access, process, store, transmit, and use such Customer Data solely to:

Provide, maintain, secure, and support the Service;
Improve and enhance Service functionality;
Prevent fraud, abuse, and security threats; and
Comply with applicable legal obligations.

Customer Data will be used only as necessary to provide, secure, support, and improve the Service. Vyuhnet will not use Customer Data to train generalized or foundation artificial intelligence models made available to other customers, unless expressly authorized by the Customer in writing.

Vyuhnet will not sell, disclose, or use Customer Data for unrelated commercial purposes without your consent, except as permitted under these Terms or required by law.

6.6 Service Improvements and Feedback

You may provide suggestions, recommendations, comments, or other feedback regarding the Service ("Feedback"). You agree that Vyuhnet may use such Feedback without restriction or obligation, including to improve, modify, develop, and enhance the Service.

Any improvements, modifications, enhancements, or derivative works created by Vyuhnet relating to the Service shall remain the exclusive property of Vyuhnet.

6.7 No Transfer of Rights

Except for the limited access rights expressly granted under these Terms, nothing in these Terms shall be interpreted as transferring, assigning, or granting you any ownership rights or licenses in Vyuhnet's intellectual property.

7. PRIVACY AND DATA PROTECTION

7.1 Privacy Policy

Your use of the Service is subject to Vyuhnet's Privacy Policy, which explains how we collect, process, use, store, disclose, and protect personal information and other data associated with your use of the Service.

The Privacy Policy forms part of these Terms and is incorporated herein by reference. By accessing or using the Service, you acknowledge that you have reviewed and understood the Privacy Policy.

7.2 Data Processing and Compliance

Vyuhnet processes personal information and other data in accordance with applicable data protection and privacy laws, regulations, and contractual obligations, including, where applicable:

The General Data Protection Regulation (EU) 2016/679 ("GDPR") and the United Kingdom GDPR, for users and data subjects located in the European Economic Area (EEA) and the United Kingdom, and jurisdictions adopting similar requirements;
The California Consumer Privacy Act (CCPA) and applicable amendments, including the California Privacy Rights Act (CPRA), for eligible California residents;
The United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data Protection ("UAE PDPL") and implementing regulations;
The Kingdom of Saudi Arabia's Personal Data Protection Law ("Saudi PDPL") for eligible Saudi data subjects;
Applicable data protection laws of other Gulf Cooperation Council (GCC) member states; and
Other applicable privacy and data protection laws based on the location, nature, and use of the Service.

Where Vyuhnet processes Customer Data on behalf of a customer, Vyuhnet will process such data only:

To provide, maintain, secure, and improve the Service;
In accordance with the customer's documented instructions where applicable;
For legitimate business purposes permitted under applicable law; and
As otherwise required to comply with legal obligations.

Customers remain responsible for ensuring that they have appropriate rights, permissions, and lawful bases to provide any data submitted to the Service.

7.3 Security Measures

Vyuhnet implements and maintains reasonable technical and organizational security measures designed to protect Customer Data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Such measures include:

Encryption of data in transit and, where appropriate, at rest;
Identity and access management controls, including enforced multi-factor authentication for user accounts;
Role-based access restrictions, including scoped API keys and feed tokens;
Per-tenant data segregation on dedicated Customer Instances where applicable;
Security monitoring, logging, and estate-wide alerting;
Vulnerability management and security testing processes;
Incident detection and response procedures; and
Employee confidentiality and security awareness requirements.

While Vyuhnet takes reasonable steps to protect Customer Data, no security measure or method of electronic transmission can be guaranteed to be completely secure. Accordingly, Vyuhnet cannot guarantee absolute security of information transmitted through or stored within the Service.

7.4 Data Breach Notification

In the event of a confirmed security incident involving unauthorized access to Customer Data that requires notification under applicable law, Vyuhnet will:

Notify affected customers without undue delay, subject to legal restrictions;
Provide available information regarding the nature and scope of the incident;
Take reasonable steps to contain, investigate, and mitigate the impact of the incident; and
Cooperate with customers as reasonably required to meet applicable regulatory obligations.

7.5 Customer Responsibilities

You are responsible for:

Ensuring that data submitted to the Service is collected, processed, and transferred lawfully;
Maintaining appropriate security controls for your accounts, credentials, and connected systems;
Restricting access to authorized users only; and
Not submitting personal or sensitive information unless such processing is permitted under applicable laws and necessary for the intended use of the Service.

8. SUBSCRIPTION AND PAYMENT

8.1 Subscription Plans

Access to the Service requires an active subscription or authorized account. Subscription plans, pricing, features, usage limits, and applicable terms are described on our website or in an applicable order form.

Vyuhnet reserves the right to modify subscription plans, features, usage limits, or pricing in accordance with these Terms.

8.2 Payment Terms

Unless otherwise agreed in writing:

Subscription fees are payable in advance for the applicable subscription period.
All fees are exclusive of applicable taxes, duties, levies, or government charges, which shall be the customer's responsibility.
Subscription fees are non-refundable except where required by applicable law or expressly stated otherwise.
Customers authorize Vyuhnet to charge applicable subscription fees using the selected payment method.
Overdue payments may result in suspension or restriction of access to the Service after reasonable notice.
Vyuhnet may charge interest or reasonable recovery costs for overdue amounts where permitted by law.

8.3 Pricing Changes

Vyuhnet may update subscription pricing by providing at least thirty (30) days' prior notice before the commencement of the next renewal period. Continued use of the Service after the effective date of the pricing change constitutes acceptance of the updated pricing.

Vyuhnet may revise pricing for future purchases or renewal periods. Any pricing change will not alter fees already committed for the Customer's then-current paid subscription term, unless permitted through the applicable Marketplace transaction mechanism (where purchased through Microsoft Marketplace) or otherwise agreed in writing.

8.4 Free Trials and Demo Accounts

Vyuhnet may provide free trials, evaluation accounts, proof-of-concept environments, or demonstration access at its discretion.

Free access:

May have limited features, functionality, data access, or usage limits;
May be discontinued at any time without liability;
Does not include any guarantee of continued availability; and
May automatically convert into a paid subscription if continued use requires payment.

8.5 Cancellation and Renewal

Unless otherwise stated:

Subscriptions automatically renew for the applicable renewal period unless cancelled before renewal.
Customers may cancel subscriptions through the designated account management process.
Access remains available until the end of the current paid subscription period.
Fees paid for unused subscription periods are non-refundable.
Customers may request export of available Customer Data before termination, subject to applicable retention policies.

8.6 Microsoft Marketplace Purchases

Where the Service is purchased through Microsoft Marketplace, the Customer's use of VyuhXTI will be governed by these Terms. Microsoft Marketplace terms and the Customer's applicable agreement with Microsoft will govern only the Marketplace transaction and administration aspects, including billing, payment collection, refunds, chargebacks, and related transaction processing. In the event of a conflict, these Terms will govern the Customer's use of the Service, while the applicable Microsoft terms will govern the Marketplace transaction and payment administration.

9. DISCLAIMER OF WARRANTIES

9.1 "AS IS" Service

To the maximum extent permitted by applicable law, the Service, threat intelligence data, reports, analytics, and all related materials are provided on an "as is" and "as available" basis.

Vyuhnet does not warrant that the Service will be uninterrupted, error-free, complete, accurate, or suitable for any particular security objective.

9.2 No Security Guarantee

You acknowledge that cybersecurity threats continuously evolve and that:

The Service may not identify every vulnerability, threat actor, malicious activity, or security incident;
Threat intelligence data may contain inaccuracies, omissions, delays, or incomplete information;
Use of the Service does not guarantee prevention, detection, mitigation, or elimination of cybersecurity incidents; and
The Service is a security intelligence tool and does not replace professional security operations, monitoring, or incident response capabilities.

9.3 Disclaimer of Warranties

To the fullest extent permitted by law, Vyuhnet disclaims all warranties, whether express, implied, statutory, or otherwise, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement;
Accuracy, completeness, or reliability;
Availability or uninterrupted operation; and
Results obtained from use of the Service.

10. LIMITATION OF LIABILITY

10.1 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, Vyuhnet shall not be liable for:

Indirect, incidental, special, exemplary, or consequential damages;
Loss of revenue, profits, business opportunities, goodwill, or anticipated savings;
Loss, corruption, or unauthorized access to Customer systems or data;
Cybersecurity incidents occurring within Customer environments;
Reliance on threat intelligence, reports, assessments, or recommendations;
Damages resulting from incomplete, inaccurate, delayed, or unavailable intelligence data; and
Third-party claims arising from Customer actions.

10.2 Liability Cap

Except for liabilities that cannot be limited under applicable law, Vyuhnet's total aggregate liability arising out of or relating to these Terms shall not exceed the subscription fees actually paid by Customer during the twelve (12) months immediately preceding the event giving rise to the claim.

10.3 Exceptions

Nothing in these Terms limits liability arising from:

Fraud or fraudulent misrepresentation;
Willful misconduct;
Gross negligence; and
Obligations that cannot legally be excluded or limited.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Vyuhnet Management Solution - FZCO, its affiliates, officers, employees, and representatives from claims, damages, liabilities, costs, and expenses arising from:

Your misuse of the Service;
Your violation of these Terms;
Your violation of applicable laws or third-party rights;
Your unauthorized disclosure, redistribution, or resale of threat intelligence data; and
Security incidents caused by your systems, personnel, users, or third-party integrations.

12. TERM AND TERMINATION

12.1 Term

These Terms become effective upon acceptance and remain effective until terminated.

12.2 Termination by Customer

You may terminate your account or subscription according to the cancellation process provided by Vyuhnet.

12.3 Suspension or Termination by Vyuhnet

Vyuhnet may suspend or terminate access:

Immediately where you materially breach these Terms;
Where continued access creates security, legal, or operational risks;
Where required by law or regulatory authority; and
After reasonable notice for business reasons.

12.4 Effect of Termination

Upon termination:

Your right to access and use the Service immediately ends;
Outstanding payment obligations remain due;
Vyuhnet may delete Customer Data following applicable retention periods; and
Provisions relating to intellectual property, confidentiality, disclaimers, limitations of liability, and indemnification survive termination.

13. CHANGES TO TERMS

Vyuhnet may update these Terms from time to time.

For material changes, Vyuhnet may provide notice through:

Registered email communication;
In-product notifications; or
Website announcements.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree, you must discontinue use of the Service.

14. GENERAL PROVISIONS

14.1 Governing Law

These Terms shall be governed by and interpreted in accordance with the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai applicable to companies registered in the free zones of the Emirate of Dubai, without regard to conflict of law principles.

14.2 Dispute Resolution

Any dispute arising from these Terms shall first be subject to good-faith discussions between the parties. If unresolved, disputes shall be finally resolved through binding arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules in force at the date of commencement of the arbitration. The seat of arbitration shall be Dubai, United Arab Emirates, and the language of the arbitration shall be English.

14.3 Severability

If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force.

14.4 Waiver

Failure to enforce any provision shall not constitute a waiver of future enforcement rights.

14.5 Order of Precedence

In the event of any inconsistency, the applicable Microsoft Marketplace transaction terms will govern Marketplace billing and transaction administration, the applicable order or subscription plan will govern commercial subscription details, and these Terms will govern access to and use of the VyuhXTI Service.

14.6 Entire Agreement

These Terms, together with the Privacy Policy, EULA, and applicable order forms, constitute the complete agreement between the parties.

14.7 Assignment

Customer may not assign these Terms without prior written consent. Vyuhnet may assign these Terms as part of a merger, acquisition, restructuring, or transfer of business assets.

14.8 Force Majeure

Vyuhnet shall not be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, cyber incidents affecting infrastructure providers, government actions, internet failures, or third-party service interruptions.

14.9 Contact

Questions regarding these Terms of Service should be directed to:

Vyuhnet Management Solution - FZCO Dubai, United Arab Emirates Email: info@vyuhnet.com Website: https://vyuhxti.ai

Last Updated: October 1, 2026